City of San Francisco
AI Platform Support Engineer - 1042 -Department of Technology
USA new gradAI/ML/DataNewPosted yesterday
- Location
- San Francisco, CA
- Type
- USA new grad
Apply nowOpens City of San Francisco’s application page
City of San Francisco
From City of San Francisco’s careers page.
IMPORTANT: Applicants must complete this required Supplemental Questionnaire in addition to submitting an application. The questionnaire must be completed by the application deadline of Wednesday, October 28, 2026 (11:59 PM). Please note: If you are coming across this announcement outside of the SF Careers website, you must apply directly on the SF Careers site.
Are you ready to make an impact in one of the most innovative cities? The San Francisco Department of Technology (DT) is looking for passionate IT professionals to help shape the future of technology in San Francisco! As the centralized technology services provider for the City and County of San Francisco (CCSF), DT delivers critical infrastructure and services to over 33,000 employees—supporting public safety, municipal broadband, cybersecurity, cloud solutions, and more! With a $170M+ annual budget and a team of 300+ experts, DT is leading the charge in digital transformation. DT provides services through our core areas of IT Excellence:
Why Join Us? Innovative & impactful work at DT, you won’t just work on IT—you’ll power a city. Your expertise will directly impact the residents of San Francisco, from closing the digital divide to ensuring secure, efficient city operations.
Benefits of Working for CCSF: In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees.
Join the team that’s shaping the future of technology in San Francisco. Apply today and be part of a dynamic, innovative, and mission-driven IT team!
The Generative Artificial Intelligence (GenAI) initiative for the City and County of San Francisco works to responsibly and equitably enhance public services and operational efficiency through strategic adoption and governance.
The AI Support Engineer role, based in DT's Support Services Division, builds and validates the operational readiness model that will allow AI platforms to scale safely across departments, establishing the access, monitoring, and compliance standards required before these platforms can responsibly expand citywide, and producing a transition framework to be absorbed into permanent operations at project close. The position designs repeatable processes, tests them against real department pilots, and documents a framework that DT's permanent staff can operate going forward. This includes evaluating emerging local AI agents and desktop applications, such as Claude Cowork and comparable agentic tools, assessing their security implications in partnership with DT's cybersecurity team, and developing deployment methods before these tools are extended to departments. This also includes building cost models for these platforms, many of which are priced on consumption (per-token or per-usage) rather than traditional per-seat licensing, for departments and DT leadership to have reliable budgetary expectations as usage scales.
Education:
An associate degree in computer science, computer engineering, information systems, or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field].
Experience:
One (1) year of experience analyzing, installing, configuring, enhancing, and/or maintaining the components of a system or platform.
Substitution:
One year of additional experience as described above may be substituted for the required degree.
Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.
Please make sure it is clear in your application exactly how you meet the minimum qualifications. Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://careers.sf.gov/knowledge/experience-education/.
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
The selection process will include evaluation of applications in relation to minimum requirements and assessment of candidates’ job-related knowledge, skills and abilities. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to evaluate candidate qualifications. This typically includes an oral interview and/or a written or performance exercise.
If this becomes necessary, only those applicants whose qualifications most closely meet the Department needs will be invited to continue in the selection process. Applicants meeting the minimum requirements are not guaranteed advancement in the selection process.
Applicants are encouraged to apply immediately as this recruitment will close on October 28, 2026 (11:59 PM).
For best practices on the application process, please visit Apply for Jobs in the City and County of San Francisco Best Practices Guide. Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses @sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Additional Information Regarding Employment with the City and County of San Francisco:
The Office of the City Administrator is committed to ensuring that the City's services are inclusive, efficient, equitable, and culturally competent for San Franciscans of all races, ethnic backgrounds, religions, and sexual orientations. This commitment requires comprehensive review and thorough analysis of existing practices and policies to remove barriers to real inclusion.
We are also committed to ensuring that we have a safe, equitable, and inclusive workplace for individuals of all races. This includes creating opportunities for hiring, promotion, training, and development, for all employees, including but not limited to Black, Indigenous, and people of color (BIPOC).
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.