Echo Global Logistics
Associate Software Support Engineer
International new gradSoftwarePosted 10 days ago
- Type
- International new grad
Apply nowOpens Echo Global Logistics’s application page
Echo Global Logistics
From Echo Global Logistics’s careers page.
The Associate Software Support Engineer works independently and as part of the End User Computing team to support and maintain Echo and ITS core applications. This role serves as a point-of-contact for end users reporting various application issues. It is pertinent that this person demonstrates proficiency in all Echo and ITS business functions and applications. They must exhibit effective communication skills in all customer and team interactions and offer exceptional customer support. They are responsible for ensuring that all assigned problems and solutions are worked, escalated, and communicated in a timely manner.
Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo and ITS connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.
This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.
For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.
This role is eligible for a bonus that is based on a combination of personal and business performance.