Product Intern

About this role

Batch: 2025/2026/2027. About the role: - Conduct discovery sessions with fleet operators, owners, and drivers to uncover genuine user pain points - Define user segments, conversion paths, key success indicators, and risk metrics using quantitative methods - Optimize the experience after users sign up to drive engagement and improve retention - Design tailored and deeply customized experiences that speak to individual user needs - Translate identified problems into detailed user journeys, interface sketches, feature specifications, and branching logic for different scenarios - Leverage AI tools to support research, data synthesis, rapid prototyping, and insight extraction What we're looking for: - Up to 2 years of relevant experience, or a portfolio of meaningful projects demonstrating product thinking - Strong instinct for user research with a track record of spotting real, solvable problems - Grounding in retention mechanics, personalization strategies, and hyper-personalization approaches - Familiarity with cohort analysis, funnel visualization, D1/D7/D30 retention curves, and renewal rate metrics - Natural sense for user experience and interface design; ability to sketch flows and create clean, minimal screens - Mindset centered on AI-first solutions, strong ownership of outcomes, and genuine interest in field research - Willingness to travel and spend time embedded with users to understand their workflows firsthand Bonus skills: - Prior work optimizing retention, renewals, personalization features, notification strategies, or gamification mechanics