Deloitte
Analyst - IT Service Management
- Eligibility
- Bachelor's degree
- Batch
- Not stated
- Experience
- 0–2 years
- Salary
- competitive
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About this role
Work scope: - Support service catalogues, request fulfilment and service-level tracking. - Maintain approval workflows, request models and backlog visibility. - Help improve service portals, automation and knowledge articles. - Coordinate incident, change and knowledge-management activities. - Prepare KPI dashboards, documentation and improvement recommendations. - Assist fulfilment teams and support relevant training. Candidate profile: - A bachelor's qualification in CS, IT or a related discipline is requested. - The reported experience requirement is 0–2 years. - Tool configuration and process-improvement experience are preferred. - Global managed services, governance, vendor coordination and client-facing exposure are useful. Practical details: - The position sits within Technology Strategy & Transformation in Bengaluru. - The requisition number is 108725. - No numeric compensation or graduation-year restriction was disclosed. - Reported this week; the original publication date and live application status remain unverified. Note: Use requisition 108725 to identify the position.