Forward Deployed Engineer (FDE) Intern

About this role

About the role: - Join RevRag AI as a Forward Deployed Engineer Intern, working directly with customers to understand their needs and translate technical requirements into actionable solutions - Spend time embedded with clients, gathering feedback and ensuring our products solve real-world problems effectively - Bridge the gap between customer success and product development by serving as a technical liaison What you'll work on: - Collaborating with customer teams to implement and optimize our solutions in their environments - Identifying technical challenges and bottlenecks in customer deployments - Documenting use cases and providing insights that shape our product roadmap - Supporting customers through integration, troubleshooting and best practices - Gathering detailed feedback loops that improve our platform's functionality and user experience What we're looking for: - Strong problem-solving skills and the ability to think through complex technical scenarios - Excellent communication abilities, both written and verbal, to explain concepts clearly to diverse audiences - Self-motivation and comfort working in dynamic, customer-facing environments - Technical foundation with willingness to learn new tools and platforms quickly - Ability to balance multiple priorities and manage time effectively in a fast-paced setting Good to know: - This internship offers hands-on exposure to how AI products are deployed and used at scale - You'll gain practical experience in customer success, product thinking and technical problem-solving - For full details on responsibilities, qualifications and application process, please refer to the job description linked in the posting