SBA Info Solutions Pvt. Ltd.
Technical Support
- Eligibility
- Not stated
- Batch
- 2024–2026
- Experience
- Not stated
- Pay
- ₹20,000–25,000/month
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About this role
About the role: - Help users who contact SBA Info Solutions with technical problems and questions. - Diagnose and fix issues affecting hardware, software, and systems. - Handle Windows operating system deployment and setup tasks. - Work through network connectivity problems at the basic level. - Create, monitor, and keep records of all support requests and resolutions. - Route complex or unresolved matters to senior technical staff. What we're looking for: - Strong ability to explain technical issues and solutions clearly to users. - Comfort troubleshooting across different hardware and software environments. - Familiarity with Windows operating systems and how they are installed. - Ability to work methodically through a checklist of diagnostic steps. - Organized approach to documenting problems and tracking their status. - Willingness to learn and grow within a technical support function.