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ServiceNow

AI Agent Engineer

AI Agent Engineer

ServiceNow · PAN India · Competitive

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Posted today
Location
PAN India
Stipend
Competitive

About this role

Batch: 2021 and before. About the role: - Build and optimize AI agents that handle customer support workflows and business processes - Design conversational systems that understand user intent and respond appropriately - Develop solutions that integrate with existing enterprise systems and platforms - Test and refine agent behavior across different use cases and scenarios What you'll work on: - Creating AI models and agents using modern machine learning frameworks - Writing clean, maintainable code for production systems - Collaborating with product and design teams to shape agent capabilities - Debugging and improving agent performance based on user interactions - Documenting architectures and design decisions for team knowledge What helps: - Experience building machine learning models or AI systems - Strong programming skills in Python or similar languages - Understanding of natural language processing concepts - Familiarity with enterprise software platforms - Ability to think through complex workflows and edge cases - Communication skills to work across technical and non-technical teams

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