Operations Management - Intern

About this role

About the role: - Support daily workflow and ensure smooth coordination across all departments - Build and update tracking systems to record operational metrics and performance data - Work with Sales, HR, and Academic divisions to align processes and share information - Manage the student registration journey from initial sign-up through documentation completion - Track incomplete items and drive closure of pending requests to keep operations moving - Compile daily and weekly management information system reports with accurate updates - Flag operational bottlenecks and partner with teams to resolve issues quickly What you'll work on: - Creating and maintaining spreadsheets and databases to monitor key operational indicators - Writing clear, structured reports that communicate operational status to leadership - Following up with stakeholders to collect data, confirm completion, and address delays - Documenting processes and ensuring consistency in how tasks are handled across teams - Supporting onboarding workflows to bring new students into the system smoothly What we're looking for: - Strong written and verbal communication to convey information clearly to different teams - Ability to build rapport and collaborate effectively with colleagues at all levels - Proficiency with Microsoft Office tools including Excel, Word, and PowerPoint - Skill in structuring information logically and presenting it in written form