Forward Deployed Engineer

About this role

About the role: - Work closely with customers to understand their technical needs and deploy solutions in their environments - Serve as the technical bridge between the product team and clients, gathering feedback and requirements from the field - Troubleshoot integration issues and ensure smooth implementation of Spyne.ai's platform at customer sites - Provide hands-on support during deployment phases and help customers achieve their business objectives What you'll work on: - Setting up and configuring solutions within customer infrastructure - Conducting technical assessments and recommending improvements to customer workflows - Creating documentation and guides to help customers adopt the platform effectively - Monitoring deployments and resolving technical issues as they arise - Training customer teams on platform features and best practices What we're looking for: - Strong problem-solving ability and comfort working across technical stacks - Experience with system integration and deployment processes - Excellent communication skills to explain technical concepts to non-technical stakeholders - Self-directed approach with the ability to manage multiple customer engagements independently - Background in software, infrastructure, or a related technical field Note: Referral opportunity