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Zomato
Customer Delight Associate
- Location
- Gurugram
- Stipend
- 40,000 - 70,000/month
- Type
- Full-time
About this role
Batch: 2023/2024/2025/2026. Overview: - At Zomato, great experiences are built one conversation at a time. - If problem-solving excites you, going the extra mile comes naturally and you enjoy turning customer concerns into positive moments, we'd love to meet you. What We're Looking For: - Strong communication skills to confidently and clearly engage with customers - Logical thinking and presence of mind to handle situations on the spot - High ownership mindset, you take responsibility until resolution - You'll be working at the heart of customer experience, helping users feel heard, supported and delighted, every single day!